Privacy Policy
Who We Are
This website is operated by: Charles Building Solutions
If you have any questions about these Terms and Conditions, you can contact us at:
Email: info@charlesbuildingsolutions.co.uk
Phone: 02080799543
Address:
We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Information We Collect
We may collect the following information when you:
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Submit a contact form
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Request a quote
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Contact us by email or phone
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Use our website
This may include:
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Name
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Email address
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Phone number
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Property address
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Any information you provide in your message
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Technical data (IP address, browser type, device type)
How We Use Your Information
We use your information to:
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Respond to enquiries
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Provide quotations
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Deliver our services
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Improve our website
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Comply with legal obligations
We only collect data that is necessary and relevant.
Lawful Basis for Processing
Under UK GDPR, we process your data based on:
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Your consent (when you submit a form)
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Contractual necessity (to provide services)
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Legitimate interests (to run and improve our business)
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Legal obligations
How We Store Your Data
Your data is stored securely and only kept for as long as necessary for business or legal purposes.
We take appropriate measures to protect your data from unauthorised access or misuse.
Sharing Your Data
We do not sell your personal data.
We may share information with:
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Service providers (e.g. website hosting, email services)
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Professional advisers
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Authorities where legally required
Your Rights
Under UK data protection law, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Object to processing
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Withdraw consent
To exercise these rights, contact us at: info@charlesbuildingsolutions.co.uk
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.